NURS FPX 6214 Assessment 4 Staff Training Session

Student Name

Capella University

NURS-FPX 6214 Health Care Informatics and Technology

Prof. Name

Date

Staff Training Session

Introduction

Good morning, everyone. I’m Wilfrid Louis, the nursing leader at Blue Ridge Medical Center. Today, I’m conducting a training session on our telehealth-integrated Electronic Health Record (EHR) system. The purpose of this session is to familiarize you with this new technology, address any questions or concerns you may have, and ensure a smooth transition to enhance patient outcomes and satisfaction.

Objectives

Let’s outline the objectives of today’s presentation:

1. Understand the purpose and use of telehealth-integrated EHRs, including associated benefits and risks.
2. Highlight the necessity of successfully deploying telehealth-integrated EHRs within our organization.
3. Discuss privacy and confidentiality concerns related to telehealth-integrated EHRs.
4. Examine how we will evaluate the effectiveness of this technology.
5. Address the ongoing training and technical support required for staff during implementation.

Purpose of the Telehealth Integrated EHR System

The telehealth-integrated EHR system combines telehealth technology with electronic health records to provide virtual care, online consultations, and improved medical record-keeping (Haleem et al., 2021). Studies suggest that such systems support coordinated care for chronic patients and increase access to timely healthcare (Davidson, 2020; Burton et al., 2022).

Use of the Telehealth-Integrated EHRs

These systems enable virtual consultations, remote monitoring, and access to health information, improving patient access and engagement (Jin et al., 2020; Gajarawala & Pelkowski, 2021). However, challenges such as technical difficulties and lack of physical examination may impact their effectiveness.

Downsides or Limitations of Telehealth-Integrated EHRs

Technical issues, privacy concerns, and potential loss of personal touch are among the limitations of these systems (Gajarawala & Pelkowski, 2021; Mubaraki et al., 2021).

Risks and Benefits of Telehealth-Integrated EHR System

While telehealth-integrated EHRs offer increased access to care and remote monitoring, they also pose privacy risks and challenges related to digital literacy (Haimi, 2023; Nouri et al., 2020).

Requirement for Successful Deployment

Successful deployment requires a robust technological infrastructure, comprehensive training, and patient education (Pandit et al., 2023; Dutta & Hwang, 2020).

Patient Confidentiality and Privacy

Ensuring patient privacy involves end-to-end encryption, regular audits, informed consent, and clear communication (Basil et al., 2022).

Evaluation and Criteria for Assessing the Effectiveness of Technology

Evaluation criteria include end-user feedback, patient satisfaction, and financial impact (Adane et al., 2019; da Fonseca et al., 2021).

On-going Training and Technical Support

Continuous training, workshops, and IT support are essential for successful implementation (Jalalabadi et al., 2018).

Conclusion

This training session aims to equip you with the necessary knowledge to embrace our telehealth-integrated EHR system effectively. Your understanding and participation are crucial for its success.

Question and Answer

Please feel free to ask any questions or share concerns you may have. Your feedback is valuable.

References

Adane, K., Gizachew, M., & Kendie, S. (2019). The role of medical data in efficient patient care delivery: A review. Risk Management and Healthcare Policy, 12, 67–73. https://doi.org/10.2147/RMHP.S179259

Burton, L., Rush, K. L., Smith, M. A., Davis, S., Rodriguez Echeverria, P., Suazo Hidalgo, L., & Görges, M. (2022). Empowering patients through virtual care delivery: Qualitative study With micropractice clinic patients and health care providers. JMIR Formative Research, 6(4), e32528. https://doi.org/10.2196/32528

Davidson, R., Barrett, D. I., Rixon, L., Newman, S., & ACT Program (2020). How the integration of telehealth and coordinated care approaches impact health care service organization structure and ethos: Mixed methods study. JMIR Nursing, 3(1), e20282. https://doi.org/10.2196/20282

da Fonseca, M. H., Kovaleski, F., Picinin, C. T., Pedroso, B., & Rubbo, P. (2021). E-Health practices and technologies: A systematic review from 2014 to 2019. Healthcare, 9(9), 1192. https://doi.org/10.3390/healthcare9091192

Dutta, B., & Hwang, H. G. (2020). The adoption of electronic medical record by physicians: A PRISMA-compliant systematic review. Medicine, 99(8), e19290. https://doi.org/10.1097/MD.0000000000019290

Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The Journal for Nurse Practitioners: JNP, 17(2), 218–221. https://doi.org/10.1016/j.nurpra.2020.09.013

NURS FPX 6214 Assessment 4 Staff Training Session

Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare: Capabilities, features, barriers, and applications. Sensors International, 2, 100117. https://doi.org/10.1016/j.sintl.2021.100117

Haimi, M. (2023). The tragic paradoxical effect of telemedicine on healthcare disparities-a time for redemption: a narrative review. BMC Medical Informatics and Decision Making, 23(1), 1-10. https://doi.org/10.1186/s12911-023-02194-4

Jalalabadi, F., Izaddoost, S. A., Guillen, D. E., Fordis, C. M., Jr, & Reece, E. M. (2018). deploying your telehealth platform. Seminars in Plastic Surgery, 32(4), 172–175. https://doi.org/10.1055/s-0038-1672150

Jin, M. X., Kim, S. Y., Miller, L. J., Behari, G., & Correa, R. (2020). Telemedicine: Current impact on the future. Cureus, 12(8), e9891. https://doi.org/10.7759/cureus.9891

Liang, Z., Xu, M., Liu, G., Zhou, Y., & Howard, P. (2022). Patient-centred care and patient autonomy: doctors’ views in Chinese hospitals. BMC Medical Ethics, 23(1), 38. https://doi.org/10.1186/s12910-022-00777-w

Mubaraki, A. A., Alrabie, A. D., Sibyani, A. K., Aljuaid, R. S., Bajaber, A. S., & Mubaraki, M. A. (2021). Advantages and disadvantages of telemedicine during the COVID-19 pandemic era among physicians in Taif, Saudi Arabia. Saudi Medical Journal, 42(1), 110–115. https://doi.org/10.15537/smj.2021.1.25610

NURS FPX 6214 Assessment 4 Staff Training Session

Nouri, S., Khoong, E. C., Lyles, C. R., & Karliner, L. (2020). Addressing equity in telemedicine for chronic disease management during the Covid-19 pandemic. NEJM Catalyst Innovations in Care Delivery, 1(3). https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0123

Saeed, S. A., & Masters, R. M. (2021). Disparities in health care and the digital divide. Current Psychiatry Reports, 23(9), 61. https://doi.org/10.1007/s11920-021-01274-4