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NURS FPX 4010 Assessment 3 Interdisciplinary Plan Proposal

Student Name Capella University NURS4010 Leading in Intrprof Practice Prof. Name Date Interdisciplinary Plan Proposal  The plan aims to provide evidence-based solutions in the Emergency Department (ED) of the United Hospital to prevent the communication gap in the interdisciplinary team. Effective communication among the interdisciplinary team will help gather information and flow and establish rapport, which help to achieve patient outcomes (Kumar et al., 2019).  Objectives The plan is to bridge the gap in interdisciplinary teams, which is accomplished through communication enhancement workshops. These workshops are based on active listening, engagement, and patient satisfaction regarding ED visits. The plan’s success will minimize the communication gap among healthcare professionals, reduce medical errors, and achieve positive patient outcomes.  Questions and Predictions The workshops will be arranged within the hospital setting in meeting rooms. The experienced clinicians, educators, and nurses will lead this work along with the practical exercise of these workshops. Trust and satisfaction between the patient and healthcare professional are built via effective communication. There will be fewer patient visit and stay, and patient outcomes will be achieved. These workshops will be arranged within the hospital and during the duty hours of nurses to reduce the healthcare worker’s time for training. Change Theories and Leadership Strategies The Lippitt change theory helps to overcome the existing problem in the unit. According to this change theory, awareness, communication establishment, identification, objectives, and achievement of change through a strategy. The change is to organize the communication workshop within the healthcare setting and its awareness among the healthcare setting through meetings once a week. The health educator will explain the positive impact of the change on the nurses and how it will affect their workflow. Moreover, effective communication workshops enhance patient and healthcare-provider interaction, improving patient satisfaction (Barrow et al., 2022).  NURS FPX 4010 Assessment 3 Interdisciplinary Plan Proposal The change in the hospital required the collaboration and inclusion of healthcare professionals from different departments. Interdisciplinary team coordination and communication will improve the working flow of the team. Thus, democratic leadership styles of the head nurse impact team performance, which includes the suggestion and inclusion of every member of the team and appreciation of their value and participation in making change. As a result, team members will become more motivated to give high-quality work results (Andrysyah et al., 2020). Hence, the Lippitt change theory and the democratic style of the head nurse will help in implementing the change in ED at United Hospital to achieve patient and organisational outcomes.   Team Collaboration Strategy The primary responsibilities and actions of the interdisciplinary team will be accordingly; the health educator, twice a week, will collaborate with healthcare providers to enhance effective communication skills such as active listening and engagement in the meeting room. On the other hand, the head nurse will be responsible for ensuring that staff duty assignments are adjusted accordingly so that each healthcare professional participates in the training sessions. The IT team and logistics department would ensure that the workshop logistics, such as computers, projectors, screens, information material, and workshop rooms, are adequately available and working appropriately.  NURS FPX 4010 Assessment 3 Interdisciplinary Plan Proposal Shared decision-making is one of the effective collaborative strategies that can be used to implement the change proposal. According to the literature, shared goals and plans within the team make stronger teams through efficient communication and collaboration. This strategy results in positive outcomes for achieving the set goals (Zasa & Buganza, 2022). This collaboration is relevant to the team’s needs within our organisation; as the head nurse said, a communication gap in the team may lead to errors and risks to patient safety. Thus, this approach bridges the communication gap, reduces errors, and enhances the quality of care in the ED at United Hospital. Required Organizational Resources The required financial and organizational resources include allocating resources such as the role of healthcare providers within healthcare settings. The hospital meeting room already has a whiteboard, internet connection, computers, and electrical sockets, but a projector and screen are needed for the workshops. Moreover, organizations must hire more health educators for communication enhancement workshops. The budget required for this change to be implemented in the hospital is about $37,000 annually. The budget for the projector and screen is $5000, a $2000 monthly payment for health educators, and $2000 for the non-verbal communication techniques sign chart. Budget for IT technicians is $500 per month. If the plan is not implemented successfully in the ED at the United Hospital, it will lead to more errors in information gathering and flow, clarity, and patient satisfaction, ultimately risking patient safety. Furthermore, the potential cost will double as the patient will have a long stay and more ED visits. The hospital in Malawi has adopted effective communication among the interdisciplinary team, leading them to improve patient outcomes. Effective interdisciplinary team communication has enhanced patient satisfaction and safety (Kwame & Petrucka, 2021).  Conclusion The ED of the United Hospital lacks communication, which is a significant cause of errors, disrupted workflow confusion, and patient distress. The change is to organize effective communication workshops to minimize the gap and improve patient safety. The Lippit change theory and democratic leadership style are helpful strategies to implement the change successfully. Moreover, team collaboration will help to improve the workflow and help to achieve patient and organizational outcomes.  References  Andrysyah, A., Basri, A., Junaida, J., Efendi, S., & Tambunan, N. (2020). The effect of democratic leadership style on the performance of employees at Pt. Medan industry area (Persero). Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(4), 3983–3989.  Barrow, J. M., Annamaraju, P., & Toney-Butler, T. J. (2022). Change Management. PubMed; StatPearls Publishing.  Kumar, A., Aggarwal, R., Bhoi, S., & Sharma, A. (2019). Small bursts of frequent communications—An effective communication method in a busy emergency department. Indian Journal of Surgery, 81(6), 513–515.  NURS FPX 4010 Assessment 3 Interdisciplinary Plan Proposal Kwame, A., & Petrucka, P. M. (2021). A literature-based study of patient-centered care and communication in nurse-patient

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Student Name Capella University NURS4010 Leading in Intrprof Practice Prof. Name Date Stakeholder Presentation Hi! My name is Georgia; today I will present a stakeholder presentation that will help the organization bring change to achieve its goal in improving communication among the interdisciplinary team. The presentation consists of the organization issue on which the interdisciplinary plan is based.  The evidence-based plan includes the practices that help the interdisciplinary team bridge the team’s communication gap. The allocation of human and financial resources and implementing the plan will be part of the presentation. Finally, criteria will be presented to help evaluate the change proposal plan’s efficacy. Organizational Issue  The organizational issue faced by the emergency department (ED) at the United Hospital is the communication gap in the interdisciplinary team. This communication gap leads to more errors in information flow and clarity. Moreover, team members are confused and disrupted, which hinders work completion due to a lack of collaboration and communication. These results in more patient visits and long stays in ED and risks to patient safety and quality of care. Effective communication skills training helps healthcare professionals practice active listening during the information flow, gathering and sharing it with team members. The shared decision-making approach will improve the communication and collaboration of the interdisciplinary team and improve patient outcomes (Buljac-Samardzic et al., 2020). The organizational goal is to improve the communication gap of the interdisciplinary team, which helps them to achieve patient outcomes.  Potential Consequences If this collaborative interdisciplinary approach is not implemented in the hospital, more errors in information flow and clarity will occur. The confusion among the team members will impact their performance when they do not participate in decision-making. The lack of communication and collaboration will increase patient visits and stays, affecting patient satisfaction. Moreover, the hospital budget will also be affected due to patient stays, ED visits, and wrong treatment.  Relevance of Interdisciplinary Team Approach The healthcare professionals working in the United Hospital ED lack communication; however, this interdisciplinary team approach, which includes the effective communication skills workshop and shared decision-making, is the best and most relevant approach that will bridge the gap in the team. Shared decision-making and effective communication skills interventions are specific to the team’s requirements. These two approaches include team characteristics like shared leadership, interdependence, and responsibilities of the team members. NURS FPX 4010 Assessment 4 Stakeholder Presentation This team characteristic manages collaboration in the team to reduce the gap and improve patient safety errors. Thus, focusing on interdisciplinary team communication reduces errors in information flow and gathering (Dietl et al., 2023). Interdisciplinary communication gap issue faced by the general hospital in Solvenia, which leads to medical errors and a reduction in patient safety. 70% of the errors in this hospital were due to communication in the team. However, after analysis of the issue, the hospital implemented effective communication training to enhance the communication among team members, which helped the hospital to improve the performance of the team and improve the quality of care and patient safety (Erjavec et al., 2022). This approach will help achieve the organisation’s goal of communicating effectively in the team and achieving patient outcomes through reduced errors in information gathering and flow.  Evidence-Based Interdisciplinary Plan Summary The objective of an interdisciplinary plan to improve and achieve the organizational goal to bridge the communication gap in the team. The plan objective is based on evidence-based practices such as effective communication skills workshops and shared decision-making of the team. The interdisciplinary team have nurses, health educator, IT technician and logistics. The resources projector and screen along with experienced health educators for training. The health educators will train healthcare professionals in effective communication skills, such as active listening and engagement in the hospital meeting room. The head nurse ensures the availability of all professionals for the training by adjusting their duty schedule. The logistics department and IT team will ensure that resources such as projectors, computers, and information materials are adequately available and appropriately working in the meeting room during training. Implementing evidence-based practices involves the organizational will, team cooperation, and personal dedication of the team, which is the ultimate objective for nurses, clinicians, and healthcare organizations (Shayan et al., 2019).  NURS FPX 4010 Assessment 4 Stakeholder Presentation In North America, there are ten thousand deaths of patients due to medical errors, and the communication gap is the leading cause of these errors. The Institute of Medicine (IOM), in the report ‘Err to Human, has provided the adverse effect of the communication gap in an interdisciplinary team along with evidence-based practices to bridge the team’s gap. Effective communication skills include listening to other team members, giving feedback, assessing the information, sharing information, and participating in shared decision-making. These practices are also identified by the World Health Organization (WHO) (Lateef, 2022). Interdisciplinary team decision-making depends on personal skills such as responsibility and active listening and team management skills such as collaboration and communication with other members (Khodeir & Nessim, 2019). The evidence for the plan is from the IOM, WHO, and the WileyonlineLibrary. These sources specifically defined the importance of the communication and decision-making power of the interdisciplinary and its impact on organizational and patient outcomes.   Implementation of Interdisciplinary Plan The plan will be implemented according to the Plan-Do-Study-Act (PDSA) model. Effective communication skills workshops and decision making is the plan for the team, which is necessary to achieve the organizational goal and patient outcomes. Shared decision-making will help the healthcare professional share information, impacting team coordination and communication. The training of communication skills is provided to healthcare professionals, and their results will be checked through the assessment. NURS FPX 4010 Assessment 4 Stakeholder Presentation The evaluation of the plan’s effectiveness is made through the assessment of the team members. The plans will be made to achieve the organization’s goal and enhance communication and collaboration (Katowa-Mukwato et al., 2020). The human and financial resources will be managed by collaborating with external stakeholders such as policymakers, human resource specialists and organization administrators. The